Testimonials

"

10th August 2010
 
Hi Stevan
 
Just a letter to thank you for all your time and assistance in selling my apartment in Concord.
 
I really appreciated your efforts, particularly your follow up with people who had attended the open inspections. This was important to me, as I wanted to know their feedback, as well as the general community feel about price. The market has been up and down this year, so contact with potential purchasers gave me a realistic price range.
 
Your initial thoughts regarding the selling price were also very honest and accurate, which I appreciated. I did not feel misled in any way.
 
During the marketing and inspection period, you kept me informed about levels of interest, inspection outcomes, and current sales in the area. This kept down my levels of stress as I liked knowing what was happening each week.
 
I was very comfortable leaving the marketing to you, as you were constantly gauging the success of different marketing strategies, and changing approaches when needed.
 
I realise I gave you a limited time to sell the property, and I was extremely pleased that you were able to sell it within the specified time for the expected price.
 
I also thank you for your assistance with our potential purchases. It was great to have someone in the profession who was able to give us honest advice on properties we were interested in buying. In the end, we bought a fabulous house which we love (with no bridging finance necessary!).
 
Thank you for your professional, but friendly, service and your commitment to your role as real estate agent.
 
I would recommend Ray White Concord to anyone who is interested in selling their property. I know they will be looked after, and the best possible outcome will be achieved.
 
Kind regards
Annette Counsel
"

Annette Counsel

"To Whom It May Concern,

Sale of 15 Sydney St Concord

Ross and I would like to thank you and your sales team for the terrific job you did in marketing and selling our home of 17 years.

As you are aware, we had previously listed the house with another agency with which we had experienced a number of difficulties. That agency had had the property on the market for some 8 weeks, during which there had been very little response to the property. We were beginning to feel extremely disheartened.

I was amazed and delighted at the response you were able to generate in our house- in the first week of your agency more people inspected the property that in t he entire 8 weeks that the other agent had it.

The advertising campaign you ran was fantastic. The photographs used in the brochure were stunning and reflected the warmth that we felt characterised our house.

We appreciated the professional and personable approach of both you and your staff, and the level of accountability, particularly important given the problems we had previously encountered. I am also grateful, for the courtesy and respect shown to my young adult daughter who, in our absence, was charged with the day to day interactions with you and your agents.

So thank you again to you and your staff for being an excellent agent and for ensuring the least possible trauma in selling our family home.

Yours Sincerely"

Pamela Jenkins

"Dear Stevan,

We would like to take this opportunity to congratulate you personally on the fantastic result you achieved in selling our home in Concord and to thank you for all the hard work you put into achieving it.

From our first meeting right through the auction campaign and beyond we have been impressed by your professionalism, expert advice and dedication to achieving the highest possible price for our property. We are sure that your hard work, outcome focus and market knowledge were entirely responsible for the outstanding result.

We appreciated being kept so well informed throughout the campaign and always felt we could rely upon the information and advice you gave us. We could clearly see that all buyers who showed interest in our property were treated with the same level of professionalism which we were.

You and your dedicated team, especially Michelle, made selling our home a pleasant, stress-free and rewarding experience. A week on, we still cannot believe the sale price you were able to achieve for us at auction!

Kind Regards,"

Ian & Gabrielle Stevens

"To whom it may concern,

This not services to confirm our delight with the effort of Ray White Concord, regarding the recent sale of our property.

The whole team including Kellie, your auctioneer Tony, and the team of sales consultants, gave us great confidence throughout the sale process, delivering a trouble-free program, and a pleasing outcome.

In particular we have been impressed with the professionalism, salesmanship and management of our expectations by Stevan Vuk-Luboya. We have come to know Stevan through our local interest in the property market over the last 12 months. From his organised, pragmatic approach, we were assured that Stevan had the commitment and skill-set to achieve the right result for us. And he delivered. Stevan clearly outlined the program, structure and strategy, meetings, updates, work schedule and deliveries that Ray White Concord would adhere to. It all came together without expectation.

Further, we were adamant that we needed out property to be sold, not bought. Stevan gave us the confidence that he could deliver on this, and we saw this to be true over a 4 week program.

The end sale result always carries issues of uncertainty. Our experience was such that we carried no regrets on auction day, looking back at what might have been; we were confident that we were going to achieve the best results we could have.

Please know Stevan that we are grateful to your whole team for their effort. We have no hesitation in recommending Ray White Concord as our agent of choice.

Yours Sincerely,"

Brett & Amal Webster

"To Whom It May Concern,

This note is to formally record my very sincere thanks for the efforts that you and your team put in to achieve the sale of our property at No 7 Lancelot St Concord. While we understood that our property was reasonably desirable in the current market, the result you achieved on our behalf was astounding.

As I reflect on the experience of dealing with your company, two words spring easily to mind…. “Professionalism” and “Quality”. What impressed me quite quickly were things like:

- The evident and thorough attention to detail.
- The reach and the quality of the marketing program proposed.
- Responsiveness of your staff to any questions I had

- Your advice on the process and counsel on the options available to me.

Overall I felt that you and your team were trying to make “life” as easy as possible for me as your customer. As a result, any decisions I had to make were much less difficult that they might otherwise have been.

Thank you again, and please pass on my appreciation to all your staff that helped with the project. It goes without saying that I would unreservedly recommend your company to anyone needing help on property in the area.

Best Regards,"

J.M Neville

"To Whom It May Concern,

Many thanks for the wonderful result you achieved with the auction of our home at 34 Cummins Ave, Concord (we’re told it was a record sale)

We are delighted with the result and cannot thank you and your team enough for both the professional and supportive way you dealt with the auction.

They say that selling a home is one of the most stressful things that you undertake in your life, and yes, that’s very true!!

However, we found that the thought fullness and consideration shown by you and your staff, at all times and the sound advice shown by you and your staff, at all times, and the sound advice given to us, were invaluable and most of all made the whole procedure, relatively painless.!

Would you please accept and pass on to your team, all our good wishes and thanks,

Kind Regards,"

Stephanie and David Forsyth

"I am delighted to be asked to comment on the services provided by Stevan Vuk-Luboya of Ray White Concord.

I am currently living in Canberra and I have spent the last 6 months driving to Sydney on weekend to look for a new home. My husband has been working in Sydney since the beginning of the year and we decided to settle in Sydney and purchase a unit. As we did no know Sydney very well, or the real estate prices, we visited many a real estate agency and endless inspections.

I can honestly say that Stevan stood out amongst all the agents we met. I was first impressed by his professional approach to his work and his outstanding knowledge of the Concord/Abbotsford properties, where we finally decided we would like to buy. I had the opportunity to speak to Stevan a few times, at two inspections and a number and a number of times over search if my new home- he listened to what I had to say and was able to identify with the type and style of unit we were search for my new home – he listened to what I had to say and was able to identify with the type and style of unit we were searching for.

Unfortunately ( or fortunately as we were to find out later), there was nothing on the marker to suit our requirements Stevan then contracted an owner who he knew maybe interested in selling, and one in which he believed my husband and I would like- and he was right, I love it!

Over the past two months Stevan has continued providing an excellent service to us with our many requests to visit the unit, organise trades personas and finalise the sale – nothing has been too much trouble. ALL request and phone calls have been attended to without delay.

I would not hesitate in any way to recommended Stevan as I believe he is one those rare agents ho is genuinely interested in helping you as an individual sell or buy your home. It was truly a pleasure to do business with him."

Margaret Bain Smith

"To Whom It May Concern,

When we decided to sell our home at 4 Keppel Ave Concord, we did not hesitate to immediately seek your advice. You had acted as the vendor’s agent when we purchased the same property 2 years earlier and were impressed with your warm, courteous manner and your high degree of professionalism.

You promised an excellent service and that is exactly what you and your colleagues at Ray White Concord delivered. Despite gloomy media predictions of a downtown in the market and our somewhat complex circumstances, you sold our home within one day at a price that exceeded our expectations. At every stage we felt informed, understood and in control. We commend you for the excellent service you provided us and we have no hesitation in recommending you and Ray White Concord to and prospective vendors.

Wishing you every future success.

With many thanks and kind regards,"

Frederick & Cecile Patchell

"Dear Ray White Concord,

RE: Sale Of 71 Nirranda St CONCORD WEST

I would like to take this opportunity to thank the team, especially Stevan, for your unequalled attention to the sale of our property.

To be honest I had my doubts as to auctions at the time but because of your reassurance I proceeded to auction. I was rewarded achieving a result for greater that what I expected.

I would recommend Ray White Concord to any future vendors as they are honest, always punctual, kept appointments, advertised well, reasonably priced and achieved an outstanding result. What more could I ask for??

Yours faithfully,"

Stephen Pridham

"To Whom It May Concern,

I would like to thank you all for the wonderful result at my unit auction on the 17 August 2002. Your marketing and advertising certainly paid off. The crowd was enormous and the result more that I could have hoped for.

I would certainly recommend Ray White Concord to anyone wishing to sell the property.

Thank you once again from a very satisfied client.

Yours faithfully,"

Margo L Nursey